Devoted To Providing The Highest Quality Watch Repair & Restoration Services From Start To Finish.

Swiss-trained watchmaker Ashton Tracy’s Ottawa based watchmaking workshop offers world-class service, repair & restoration services for most watch brands, whether modern or vintage. Ashton is a WOSTEP certified, Rolex trained watchmaker who specializes in the restoration of vintage Rolex, Tudor, Omega and Seiko watches due to specific training and years of experience in the industry.

Other brands we service include  IWC, Longines, Jaeger Le-Coultre, Patek Philippe, Vacheron Constantin, Zenith, Zodiac, Panerai, Tissot, Audemars Piguet, Breitling, Cartier, Heuer, Tag Heuer, Breguet, Nomos, and more.

Contact Ashton today to leave your watch in the safest hands.

Why Choose Us?

Watch servicing and restoration is a very broad term, as it is largely unregulated. There are many independent watchmakers out there who simply put your watch through the cleaner, dab some oil on the parts they can see and call it a day. We believe that watch servicing and restoration must be carried out meticulously and comprehensively. You have spent good money on your luxury watch, and it deserves the best treatment.

We offer clear communication throughout the entire process, and restorations come with a photographic and written report of the work performed.

We adhere to a strict 10-step overhaul procedure which you can see here. We stand behind our work and back it with a comprehensive 24-month guarantee, which is one of the best in the industry for after-sales servicing.

As an independent watchmaker, access to parts and a lack of brand certifications can concern some prospective customers. Rest assured, as an independent watchmaker who trained at the prestigious WOSTEP institution I have all the training and qualifications to service and restore your beloved watch. I have worked hard for many years learning restoration techniques and procedures that are not carried out by the manufactures themselves. I have worked for the Rolex service center where I trained on all vintage and most modern calibers. I have very rarely not been able to find an original replacement part for a watch, and if I haven’t, it has been manufactured by hand.

The benefits of choosing a respected independent watchmaker truly outshine the choice of the official service center when it comes to vintage watches and some modern ones too. Official service centers are sending more and more watches back to Switzerland as they do not have the staff or skills to restore vintage pieces. You generally only deal with sales staff that fail to give you the peace of mind you require.

Brands are ever more insisting on changing rare and valuable vintage parts, which destroys the original character of the watch. At our workshop, you always deal with the watchmaker, Ashton, and can convey your strict requirements and wishes, which will be closely followed as long as they don’t interfere with the performance of the timepiece., and even then they will be discussed at length before any decision is made.

Contact Ashton today to find out more.

Customer Testimonials

What Ashton’s Customers Are Saying

“Nothing but pure expertise and top-notch service from Ashton. He serviced my 78 Speedy (Omega Speedmaster Professional) and exceeded all my expectations. I highly recommend his work and look forward to dealing with him more in the future.”

Jason – British Columbia, CA

“Ashton was able to restore a vintage (Rolex) Datejust for me that was in pretty rough condition. The time he took to explain the restoration process, as well as his patience with all my (many) questions, were truly appreciated. The end product was phenomenal and I wouldn’t hesitate to recommend him. A fraction of the cost that the official Service Centre quoted me while retaining all the original parts. I couldn’t have asked for more. Thanks, Ashton and I certainly expect to be back again.
PS – The knowledge he shares as he works, is worth the price of admission in itself!”

Anthony – Ontario, CA

“I left a few watches with Ashton and was very pleased with the work and quality of service. I recommend him for vintage pieces, he understands the importance of preserving its original condition.”

Tarik – Quebec, CA

“I recently sent my vintage Seiko chronograph to Ashton for a full movement service and crystal replacement. Ashton was a pleasure to deal with. Great communication and he clearly understands how important it is to watch collectors to keep the watch original whenever possible. The watch was returned cleaned and running exceptionally well. Ashton will be my watchmaker of choice going forward. Highly recommended.

Ben – Ontario, CA

Past Projects

Contact Us

Get in touch today to discuss your watch repair or restoration project.